Managing For Excellence In The Public Sector

Managing for Excellence in the Public Sector Book PDF/Epub Download

This book provides public admninistration instructors with a holistic South African perspective presented by means of a systems approach, the addressing of current and future distinctive issues and challenges and the presentation of specific remedies, the application of proven private sector principles to the public sector and the use of case studies to place theoretical knowledge within a practical frame of reference.

Managing for Excellence in the Public Sector Book PDF/Epub Download

Download Managing for Excellence in the Public Sector book written by and published by with total hardcover pages 500 . Available in PDF, EPUB, and Kindle, read book directly with any devices anywhere and anytime.

Managing for Public Service Performance Book PDF/Epub Download

How can management make a meaningful contribution to the performance of public services? Around the world, public organizations face increasingly complex social issues related to globalization, migration, health crises, national security, and climate change. To meet these challenges, we need a better understanding of what managing for public service performance means, and what it requires from public managers and public servants. This book takes a multidisciplinary, critical, and context-sensitive approach to address such questions. Through a comparative review of public administration research, it examines a variety of management aspects such as leadership behavior, human resource management, performance, diversity, and change management. It also critically reflects on how the context of the public sector affects the management-performance relationship in democratic societies, as well as the influence of numerous stakeholders and their beliefs about the nature and purpose of public service. By clarifying conceptual issues and taking a theoretical and evidence-based approach to the relationships between management and performance, this book offers new directions for research and a framework to help improve public services in practice.

Strategic Management in Public Services Organizations Book PDF/Epub Download

Strategic Management in Public Services Organizations sets out to connect the two traditionally disparate academic literatures of public management and strategic management. The authors argue that some models of strategic management are now of enhanced relevance for contemporary public services organizations, especially when considering successive New Public Management reforms. This observation has important consequences for the requisite work practices, skills and knowledge bases of current public managers, as they are increasingly being asked to act as strategic as well as operational managers. Strategic Management in Public Services Organizations takes a strongly comparative and international perspective in addressing the fundamental issue of strategic management within diverse public administrative traditions. The impact of strategic management on the performance of public agencies is examined and it is argued that the appropriate use of strategic management models depends on the politico-administrative and cultural contexts of the public services organization in question, concluding that there is no single best way to strategically lead public organisations. This is an advanced textbook aimed at the postgraduate level, particularly students on MPAs and MBAs with a public sector option or MScs in Public Policy and Public Management.

The Oxford Handbook of Public Management Book PDF/Epub Download

The public sector continues to play a strategic role across the world and in the last thirty years there have been major shifts in approaches to its management. This text identifies the trends in public management and the effects these have had, as well as providing a broad overview to each topic.

Canadian Public Sector Financial Management Book PDF/Epub Download

"It's not your money - it belongs to the people." Taking this simple axiom seriously creates unique challenges for the management of public funds. Andrew Graham outlines all aspects of public sector financial management, addressing how funds are obtained, what rules of accountability and accounting are applied, who controls public funds, what constitutes effective budget management at the operational level, and how accountability and oversight are dealt with. The skills demanded of public sector managers in financial management are becoming increasingly onerous and complex. Canadian Public Sector Financial Management will be of great help to practitioners in the public sector who wish to better understand their financial responsibilities as well as to students of public administration and the general reader concerned with public financial management issues. The secondedition of Canadian Public-Sector Financial Management updates the widely used text, reflecting on the developments in public financial management over the past six years. Developments in financial reporting and the widespread need for governments to constrain growth and manage their finances more closely are looked at. It remains focused on the practitioner and manager in the public sector.

Algorithmic Regulation Book PDF/Epub Download

As the power and sophistication of of 'big data' and predictive analytics has continued to expand, so too has policy and public concern about the use of algorithms in contemporary life. This is hardly surprising given our increasing reliance on algorithms in daily life, touching policy sectors from healthcare, transport, finance, consumer retail, manufacturing education, and employment through to public service provision and the operation of the criminal justice system. This has prompted concerns about the need and importance of holding algorithmic power to account, yet it is far from clear that existing legal and other oversight mechanisms are up to the task. This collection of essays, edited by two leading regulatory governance scholars, offers a critical exploration of 'algorithmic regulation', understood both as a means for co-ordinating and regulating social action and decision-making, as well as the need for institutional mechanisms through which the power of algorithms and algorithmic systems might themselves be regulated. It offers a unique perspective that is likely to become a significant reference point for the ever-growing debates about the power of algorithms in daily life in the worlds of research, policy and practice. The range of contributors are drawn from a broad range of disciplinary perspectives including law, public administration, applied philosophy, data science and artificial intelligence. Taken together, they highlight the rise of algorithmic power, the potential benefits and risks associated with this power, the way in which Sheila Jasanoff's long-standing claim that 'technology is politics' has been thrown into sharp relief by the speed and scale at which algorithmic systems are proliferating, and the urgent need for wider public debate and engagement of their underlying values and value trade-offs, the way in which they affect individual and collective decision-making and action, and effective and legitimate mechanisms by and through which algorithmic power is held to account.

Change Management Excellence Book PDF/Epub Download

Using the "compass of the intelligences", a unique device developed by the authors, Change Management Excellence shows the reader how to lead and navigate change by employing business, political, spiritual and emotional intelligence.

High Performance Through Process Excellence Book PDF/Epub Download

Continuously changing customer and market requirements have become a dominating factor in today’s global business environment. Enterprises have to take smart decisions and execute fast. Innovation and agility become key success factors. Process excellence is the glue that brings everything together. The Management of Process Excellence (MPE) has become a main enabler of High Performance. It leads to a functioning "Real-Time Enterprise". MPE links strategy with people and technology, like Service-Oriented Architectures (SOA) or Web 2.0. Knowledge assets, such as Process Reference Models, increase productivity. Emergent Processes and Inter-enterprise Collaboration are addressed specifically. MPE delivers Process Governance for large organizations as well as for small and medium enterprises. The book addresses executives and managers as well as educators and students.

Creating an Effective Public Sector Book PDF/Epub Download

This book offers an in-depth look at developing effectiveness in the public sector and how to achieve the best possible outcomes for people rather than just good or efficient outputs. In 15 comprehensive chapters, the authors present structured ideas and practical approaches for achieving a more effective public sector. The book sets out a framework for visualising success in complex situations with multiple stakeholders. Topics include how you stimulate change and influence people to adopt changes, how you manage politics, set targets and standards and measure them, and how you create a culture of high performance with a focus on getting the right things done. Effectiveness does not arise from excellence in one area alone and the book weaves together ideas on leadership, managing expectations and keeping focus on the longer term. Creating an Effective Public Sector will be of interest to decision makers in the public sector, project managers working on central and local government projects, and senior civil servants. It will also be invaluable for advanced undergraduate and post graduate students studying in the fields of government, project management, and public sector management

Public Sector Management in a Globalized World Book PDF/Epub Download

This volume reflects on the consequences of the increasingly globalized nature of our world for public sector management. Globalization has triggered rapid growth in trade, global financial transactions and cross-country ownership of economic assets. The implications of these multifaceted processes for the welfare of today’s and tomorrow’s societies are unclear. What is clear, however, is that an increasing number of problems are too complex to be tackled solely at the level of national states. As a result, the size, functions and modi operandi of the public sector in a globalized world are emerging topics in academia and practice.

The New Public Management in Action Book PDF/Epub Download

This book analyses changes which have occurred in the organization and management of the United Kingdom public services over the last 15 years. The authors present an up to date analysis around three main themes: the transfer of private sector models to the public sector; the management of change in the public sector; management reorganization and change. In doing so, they examine to what extent has a New Public Management emerged and ask whether this is a parochial UK development or of wider international significance. This is a topical and important issue in management training, professional and policy circles.

Next Level Supply Management Excellence Book PDF/Epub Download

Presents roadmap to implementing next level supply management practices and strategies. This title outlines the critical success factors for leading your company to the next level in procurement practices and performance and provides a transformation model to improve bottom-line results.

The Oxford Handbook of Talent Management Book PDF/Epub Download

The Oxford Handbook of Talent Management offers academic researchers, advanced postgraduate students, and reflective practitioners a state-of-the-art overview of the key themes, topics, and debates in talent management. The Handbook is designed with a multi-disciplinary perspective in mind and draws upon perspectives from, inter alia, human resource management, psychology, and strategy to chart the topography of the area of talent management and to establish the base of knowledge in the field. Furthermore, each chapter concludes by identifying key gaps in our understanding of the area of focus. The Handbook is ambitious in its scope, with 28 chapters structured around five sections. These include the context of talent management, talent and performance, talent teams and networks, managing talent flows, and contemporary issues in talent management. Each chapter is written by a leading international scholar in the area and thus the volume represents the authoritative reference for anyone working in the area of talent management.

Managing Performance in the Public Sector Book PDF/Epub Download

Monitoring and ensuring effective, efficient, and economic use of resources in the public sector is addressed in this critical analysis. The importance of tracking performance for good governance is considered, as are the benefits of designing a departmental and human performance management system. Particular attention is paid to the difficult task of measuring worker performance in the public sector, where a wide array of unquantifiable variables must be examined. Various performance models, such as the Excellence Foundation and the Balance Scorecard, provide an invaluable resource of concepts, considerations, and challenges for improving public sector performance.

Knowledge Risk Management Book PDF/Epub Download

This book provides an in-depth introduction to knowledge risk management (KRM) as well as methods, tools and cases to address knowledge risk management issues in both the public and private sector. It focuses on the integration of knowledge risks into the holistic risk management of organizations. In addition, this book is accompanied by an external website that includes additional checklists, videos and company cases. The combination of a sound theoretical framework along with practical instruments, tools and ancillary materials makes this book a unique, interactive book for professionals, managers, and executives as well as students, academics and policy makers.

Measuring Business Excellence Book PDF/Epub Download

Download Measuring Business Excellence book written by Yasar Jarra,Giovanni Schiuma and published by with total hardcover pages 92 . Available in PDF, EPUB, and Kindle, read book directly with any devices anywhere and anytime.

Service Excellence in Governance Book PDF/Epub Download

Download Service Excellence in Governance book written by D. Du Toit and published by Heinemann Educational Books with total hardcover pages 452 . Available in PDF, EPUB, and Kindle, read book directly with any devices anywhere and anytime.

Implementing and Managing EGovernment Book PDF/Epub Download

The first textbook on information systems to specifically address public sector and government issues, 'Implementing and Managing eGovernment' offers a truly international perspective and coverage, incorporating hundreds of case studies and case sketches.

Public Management and Governance in Malaysia Book PDF/Epub Download

The past two and a half decades have seen major transformations in public sector management and governance across the globe. This book examines the ways public sector management and governance in Malaysia has changed and is changing under contemporary reform models. Chapters are written by well-established scholars and academics with intimate knowledge in their respective fields, and provide a thorough and insightful analysis of the reform trends and developments on a range of topics. These include performance management, compensation reforms, public budgeting, accounting and reporting, privatisation and public-private partnership, e-government, managing ethics and accountability, local government and inter-governmental relations. While the book surveys the topics that are central to public sector management and governance, it also focuses on the nature of reforms and changes that were introduced, as well as the forces that have shaped their design and implementation process, and the initial impacts and results. Overall, the book provides students and scholars of Politics and Southeast Asian Studies with a greater appreciation and deeper understanding of the recent developments and current trends of public sector management.

Managing to Change the World Book PDF/Epub Download

Why getting results should be every nonprofit manager's firstpriority A nonprofit manager's fundamental job is to get results,sustained over time, rather than boost morale or promote staffdevelopment. This is a shift from the tenor of many managementbooks, particularly in the nonprofit world. Managing to Changethe World is designed to teach new and experienced nonprofitmanagers the fundamental skills of effective management, including:managing specific tasks and broader responsibilities; setting cleargoals and holding people accountable to them; creating aresults-oriented culture; hiring, developing, and retaining a staffof superstars. Offers nonprofit managers a clear guide to the most effectivemanagement skills Shows how to address performance problems, dismiss staffers whofall short, and the right way to exercising authority Gives guidance for managing time wisely and offers suggestionsfor staying in sync with your boss and managing up This important resource contains 41 resources and downloadabletools that can be implemented immediately.