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Email And Commercial Correspondence

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Email and Commercial Correspondence

Email and Commercial Correspondence Book
Author : Adrian Wallwork
Publisher : Springer
Release : 2014-06-19
ISBN : 1493906356
File Size : 49,5 Mb
Language : En, Es, Fr and De

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Book Summary :

If you write emails and letters as part of your work, then this book is for you. By applying the suggested guidelines, you will stand a much greater chance of getting the desired reply to your emails in the shortest time possible. Some of the key guidelines covered include: Write meaningful subject lines - otherwise recipients may not even open your mail. Always put the most important point in the first line - otherwise the reader may not read it. Be concise and only mention what is truly relevant. Write the minimum amount possible - you will also make fewer mistakes! Be a little too formal than too informal - you don’t want to offend anyone. If you have two long important things to say, say them in separate emails. Give clear instructions and reasonable deadlines. If you need people to cooperate with you, it is essential to highlight the benefits for them of cooperating with you. Empathize with your recipient's busy workload. Never translate typical phrases literally - learn equivalent phrases. The book concludes with a chapter of useful phrases. There is also a brief introduction for trainers on how to teach Business / Commercial English.

Modern Commercial Correspondence

Modern Commercial Correspondence Book
Author : R S N Pillai
Publisher : S. Chand Publishing
Release : 2008
ISBN : 9788121905190
File Size : 31,8 Mb
Language : En, Es, Fr and De

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Book Summary :

For Graduation Courses, Competitive Examinations & Business Executives The book has been revised in accordance with the latest syllabi of different Indian Universities and as per the latest needs. The Whole book has been throughly revised and enlarged: many vital pints have been added. Five new chapters are added to the existing textbook. The whole book is in the form of capsule model and unneccesary explanations have been removed. The special feature of this book is that it explains the principles as well as the practice of business correspondence. The book contains 300 illustrations, 280 theortical questions and 40 Boxs.This book trains a student to articulate verbal qualification which would serve in qualitative performance along new genre of employees

Oxford Handbook of Commercial Correspondence

Oxford Handbook of Commercial Correspondence Book
Author : A. Ashley
Publisher : Oxford
Release : 2003-01-01
ISBN : 9780194572132
File Size : 31,9 Mb
Language : En, Es, Fr and De

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Book Summary :

The essential reference guide to writing effective business correspondence and– now revised and updated.

International Business Correspondence

International Business Correspondence Book
Author : Sinee Sankrusme
Publisher : Anchor Academic Publishing
Release : 2017-04
ISBN : 396067130X
File Size : 55,7 Mb
Language : En, Es, Fr and De

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Book Summary :

International business correspondence is not simply writing or information exchange. It is something that you want others to know about you – to know about your business and the way you deal with business transactions. It is by the way you create your letter that your reader can identify whether you are friendly, rude, or you just simply want to do business. Your letter shows your attitude. This is one reason why it is important to consider your way of writing, write professionally and with courtesy. Success of business transactions is not only dependent on your ability to talk and communicate verbally, but also the way you communicate in letters. How important is learning the proper way of writing business letters? This book will help you to improve your written communication by guiding you through the steps and guidelines of making an effective letter. Aside from that, you will learn to see that planning is important. Gathering information and doing some research will help you. As you go through answer complaints, it will save you to make adjustments, it is important and friendly to reply to inquiries, it is good to be precise in your quotations, it is proper to acknowledge placed orders or acknowledge payment, it is worth to check all outgoing orders for shipment and delivery, it is important to have an insurance policy, it is tedious to deal internationally without bank transactions, and it is by connection that you can increase your sales. You need to connect to your customers and readers in order to build a good working relationship. If you are able to establish a good relationship, they will value you as their business partners. Skills in creating business letters are important for the success of your business. Business letter writing skills will also boost your confidence as a businessman and will help boosting your business as well. This book aims to help students to develop their skills and confidence in writing international busi-ness letters. It can also serve as a reference for students at college and university levels.

The Executive Guide to E mail Correspondence

The Executive Guide to E mail Correspondence Book
Author : Dawn-Michelle Baude
Publisher : Red Wheel/Weiser
Release : 2006-11-15
ISBN : 1601638639
File Size : 22,9 Mb
Language : En, Es, Fr and De

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Book Summary :

Sit down at the keyboard and cinch that deal! Press the send button and get the account! Writing skills are more important than ever in determining business success. They can make the difference between climbing the corporate ladder and getting stuck on a low rung. An e-mail that's clear, concise, and targeted will get more than just a response—it will get results...including your boss's attention! No matter what the business or sector, top communication skills are in major demand. Why? Because businesses are bogged down with e-mails that are too long, wordy, and unclear. Instead of wasting time rewriting, clarifying, and still miscommunicating, write it once, write it right, and get the job done the first time. The Executive Guide to E-mail Correspondence will show you how to rapidly transform basic writing skills into global communications expertise. Geared to the computer-toting professional with little patience for instructions and explanations, The Executive Guide to E-mail Correspondence fills the gap between academic training and real-world writing by providing you with a range of E-mail templates that you can instantly adapt to your business needs. Written in a fresh and lively, here's-how style, The Executive Guide to E-mail Correspondence: Demonstrates the hallmarks of effective business E-mails. Features ready-to-use organizational plans. Presents quick and easy editing techniques. Furnishes before-and-after editing models. Focuses on the do's and don'ts of proficient E-mails. Supplies practical writing tips and tricks. The Executive Guide to E-mail Correspondence is a must-have book for anyone who wants to fast-forward his or her career in any business or industry.

Modern Commercial Correspondence

Modern Commercial Correspondence Book
Author : R S N Pillai
Publisher : S. Chand Publishing
Release : 2008-01-01
ISBN : 8121905192
File Size : 34,8 Mb
Language : En, Es, Fr and De

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Book Summary :

For Graduation Courses, Competitive Examinations & Business Executives The book has been revised in accordance with the latest syllabi of different Indian Universities and as per the latest needs. The Whole book has been throughly revised and enlarged: many vital pints have been added. Five new chapters are added to the existing textbook. The whole book is in the form of capsule model and unneccesary explanations have been removed. The special feature of this book is that it explains the principles as well as the practice of business correspondence. The book contains 300 illustrations, 280 theortical questions and 40 Boxs.This book trains a student to articulate verbal qualification which would serve in qualitative performance along new genre of employees

The Elements of International English Style

The Elements of International English Style Book
Author : Edmond H. Weiss
Publisher : Routledge
Release : 2015-01-28
ISBN : 1317457218
File Size : 53,5 Mb
Language : En, Es, Fr and De

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Book Summary :

This easy-to-use handbook is an essential resource for anyone who needs to write English correspondence for an international business audience. In an engaging, accessible style it integrates the theory and controversies of intercultural communication with the practical skills of writing and editing English for those who read it as a second language. The book emphasizes principles of simplicity and clarity, proper etiquette, cultural sensitivity, appropriate layout and typography, and more to increase the chances that a text prepared by a native English speaker will be better understood by a non-native speaker. It also updates traditional advice with new insights into "e-mail culture." Equally useful for students and professionals in business communication, marketing communication, and international business, The Elements of International English Style is filled with realistic examples, problems, and projects, including: 57 specific tactics to internationalize one's English; hundreds of before-and-after comparisons showing the effects of editing for an international audience; models of international correspondence; practical discussion questions and work projects; useful resources for further study, including books, articles, and websites.

Telephone and Helpdesk Skills

Telephone and Helpdesk Skills Book
Author : Adrian Wallwork
Publisher : Springer
Release : 2014-06-19
ISBN : 1493906380
File Size : 54,8 Mb
Language : En, Es, Fr and De

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Book Summary :

If you are a non-native English speaker and make telephone calls as part of your work, then this book is for you. By applying the suggested guidelines, you will stand a much greater chance of making an effective telephone call. You will learn how to: prepare for a call both psychologically and from an English language point of view receive calls (if you work on reception) leave messages find out about another company and talk about your own company chase people (i.e. people who have not followed up your requests) deal with difficult calls and callers, and improve your telephone manner use the telephone while working on a help desk or helpline resolve language difficulties (i.e. when you cannot understand the other person's English) improve your pronunciation use resources on the Internet to improve your listening skills The book concludes with a chapter of useful phrases. There is a brief introduction for trainers on how to teach telephone and helpdesk skills within a Business English course.